I can't return this fucking phone. I don't understand. I'm frustrated because it doesn't make sense -- I'm the customer, I'm not satisfied with the product, I want to return it. Why can't I? I haven't even paid for the stupid thing yet. At ALL. So what's the big deal? I don't "own it" yet. I don't want it. I don't care if my phone bill isn't going to change since I went down to a cheaper plan; I don't want to pay for something I'm not going to use.
But I'm more frustrated that I can't explain myself or full understand what they are saying to me. I went to the place I got the phone and they were like "Oh, I'll change it to English for you" but you can't, idiots. Don't think I haven't tried; I'm just pretending to be that clueless. And then they tell me they can't do anything. You sold it to me! Why not? It's not like I'm canceling the contract or anything. So I went to the AU shop in Kashiwa on the way home and they said the same thing. I'm not canceling my contract. Ahh, but I am canceling the upgrade becuase if I give back the phone, they won't get 20,000 yen from me over 2 years. I probably haven't paid off my last phone yet anyway so now they are getting double. The guy told me the only thing I can do is cancel everything, which costs 10,000 yen and then get a new phone and number, for another 20,000 yen. IGULSKDFASDKj. It's only been 5 days since I got the stupid thing. Isn't there some kind of grace period where you can cancel things? I'm sure there is in Canada. I want to think there is, but I've never been in this situation.
So I could either learn to like this new phone and use it, even though I just got new ringtone and layout for the old one (which I fucking should have waited to get... UGH). Or try and sell the fucking thing on CL. It must be an old model because the stupid thing isn't even listed in the May catalogue.
GOD FUCKING DAMN ASSHOLES. I am so not happy right now. This is fucking bullshit.
But I'm more frustrated that I can't explain myself or full understand what they are saying to me. I went to the place I got the phone and they were like "Oh, I'll change it to English for you" but you can't, idiots. Don't think I haven't tried; I'm just pretending to be that clueless. And then they tell me they can't do anything. You sold it to me! Why not? It's not like I'm canceling the contract or anything. So I went to the AU shop in Kashiwa on the way home and they said the same thing. I'm not canceling my contract. Ahh, but I am canceling the upgrade becuase if I give back the phone, they won't get 20,000 yen from me over 2 years. I probably haven't paid off my last phone yet anyway so now they are getting double. The guy told me the only thing I can do is cancel everything, which costs 10,000 yen and then get a new phone and number, for another 20,000 yen. IGULSKDFASDKj. It's only been 5 days since I got the stupid thing. Isn't there some kind of grace period where you can cancel things? I'm sure there is in Canada. I want to think there is, but I've never been in this situation.
So I could either learn to like this new phone and use it, even though I just got new ringtone and layout for the old one (which I fucking should have waited to get... UGH). Or try and sell the fucking thing on CL. It must be an old model because the stupid thing isn't even listed in the May catalogue.
GOD FUCKING DAMN ASSHOLES. I am so not happy right now. This is fucking bullshit.